06 / Contact
A direct line to our team.
Questions about ACHELESS SSP, an order, or a partnership? Reach PTBRO through the channels below.
How can we help?
For a product or order question, include your order number if you have one. For returns, contact us before sending an item back so we can provide authorization and instructions.
Before you write.
What is ACHELESS SSP?
It is a wearable device with silicone SSP contact points and selectable low-frequency microcurrent strength levels. For its cleared use, placement, and precautions, read the user guide supplied with the device. You can also explore the product details.
How long is a typical session?
The quick user guide describes a 20-minute session with automatic power-off at the end. Use the device only as directed in its user guide.
How do I choose a strength level?
ACHELESS SSP has four levels, adjusted with the + and − buttons. Begin with the setting and instructions in the user guide, and select a level that feels comfortable. If use feels painful or you have a safety question, stop and consult the guide or a medical professional.
Should I speak with a medical professional before use?
If you have an implanted electronic medical device such as a pacemaker, have epilepsy, or are pregnant, speak with a medical professional before use. Read all warnings and precautions in the user guide.
Where can I find shipping and return information?
Our current shipping and return information is on the Help & Info page. Contact us before sending any return.